PP responds to Plastic Quality

Privateer Press Responds to Plastic Quality

This was something that impressed me, both from a community standpoint and from a company standpoint.

The problems with the plastics that PP has chosen to use have been causing gripes for some time. It was noticable in the live community, and has a really vocal component in the online forums. It has been harder and harder to blow the concern off, especially in person. Problems fitting and mold lines in places that make it hard to model are just a few of the legitimate problems that I’ve heard vented by my community just here in MD.

I’ve never really experienced the problems myself to be honest. But the problem is much to large to be ignored. This weekend, it came to a head

The thread is here

Its a long, civil discussion, 7 pages and counting, about the problems with the plastics. I was impressed with the levelheadedness of many of the posters when I perused it, but I figured that it’d just be another lost topic after a few bad seeds stepped in and ruined it for everyone. surprisingly, it never happened, and it continued through the weekend as a civil, polite discussion. I still considered that there would be no official response.

Then, yesterday, there was this

PP responds via Simon Berman, the Community Manager. The response is a little canned-sounding, but that is kinda the cost of working with a company. However, they responded with a concern for their customers, to a thread that was criticizing their product, on their own forum. Good for them!
They also didn’t lock it, which is doublegood.

As I said, I’m impressed. Glad to wear the black for em!

-Tio.